Terms & Conditions
Shop - online store www.kamstechnologies.pl, owned by Michał Szczygieł, operating under the name of Michał Szczygieł Kams Technologies, ul. Jana Pawła Woronicza 3, 31-409 Krakow, NIP: 513-018-50-06, REGON: 365655400.
Platform - an internet platform located at the electronic address www.kamstechnologies.pl
Customer, Customer, Recipient - an entity that purchases Goods or Services in the Store.
Consumer - a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.
Entrepreneur - a natural person, a legal person or an organizational unit that is not a legal person, whose separate law grants legal capacity - conducting business or professional activity on its own behalf.
Registration - the act of providing the Customer with his data and making the necessary approvals to set up an Account.
Account - a separate place in the ICT system platform in which information (data) is collected about the Customer to whom the Account belongs and provides the opportunity to use the Services and functions of the Platform.
Website - the website at www.kamstechnologies.pl, at which address the store operates.
Warehouse - Store's warehouse located at Jana Pawła Woronicza 3 street in Krakow.
Goods - goods included in the Store's offer.
Services - services provided electronically by the Store, ie printing on the Goods.
Offer - Goods placed on the website www.kamstechnologies.pl.
Working days - all days of the week from Monday to Friday, excluding statutory holidays.
Price - the unit price of the Good or Service included in the description of the Good or Service, expressed in Polish zlotys and including the VAT tax on goods and services, not including delivery costs.
Total Price - the total price, taking into account the amount of ordered products or services, including delivery costs and additional costs (if any).
Proof of purchase - a VAT invoice or other proof confirming the purchase of the Product.
Regulations - these regulations of the www.kamstechnologies.pl store provide electronic services that regulate the rules of using the Store, being an integral part of the contract concluded between the Seller and the Customer.
1.1. The provisions of the following terms and conditions apply to all customers ordering printing / IT services at Kams Technologies.
1.2 These regulations also include the website www.kamstechnologies.pl, which is owned by Kams Technologies.
1.3 The terms and conditions of sales and commercial cooperation set out below constitute a binding part of all purchase and sales contracts concluded with Kams Technologies and are signed as signed when signing the order, unless special terms have been agreed in writing.
1.4. Orders at Kams Technologies may be submitted by Customers who have read and accepted these Regulations.
1.5 Kams Technologies undertakes not to disclose its clients' contact details to third parties. These data are used only for the purpose of proper settlement of orders, delivering them to the correct address, contacts necessary for the execution of orders and informing contractors about significant changes in the offer and marketing activities, pursuant to the Act of August 29, 1997 on personal data protection (Dz. U. No. 133, item 883, 2000 No. 12, item 136, No. 50, item 580 and No. 116, item 1216, and 2001 No. 42, item 474), consolidated text on the basis of . Act of 25 August 2001 amending the Act on the Protection of Personal Data from 2001, No. 100, item 1087.
1.6. Selected points may be excluded or changed in separate individual arrangements. Such changes may only be made in writing.
1.7 Please send all inquiries regarding the terms of cooperation directly to the e-mail address email@example.com.
2.1 The first step of cooperation is an inquiry that can be submitted via email, telephone or contact us in person.
2.2. A product or service is selected based on: expectations of the client and recipients, the type / group of products or services ordered, the target group or topic related to the event, budget.
2.3 In order to prepare a specific offer, the inquiry should contain: detailed description of the product / service, time limit for completion.
2.4 In inquiries, please give your name and surname, company name, telephone contact and e-mail address. Due to the nature of our business, we do not provide information anonymously.
3.1. Kams Technologies provides services based on the conducted price calculation. All prices are expressed in a unit of measure (pcs) in PLN. 23% VAT will be added when the invoice is issued.
3.2 Kams Technologies reserves the right to change prices without prior notification of clients, unless it has been previously agreed individually.
3.3 Price offers submitted by Kams Technologies are valid for 7 days from the date of their preparation, unless the offer provides otherwise.
4.1 Orders are accepted only in writing (e-mail or personal order transfer) on the appropriate form with the assortment, quantity, NIP, exact name, address, telephone numbers and names of people dealing with the order from the Ordering Party. In addition, orders should be stamped with a company stamp and a legible signature of persons authorized to do so.
4.2. Accepting the form (written or oral) of the order is tantamount to authorizing the company to issue VAT invoices without the Ordering Party's signature. Telephone orders are not honored.
4.3 The order of the goods is treated as a commitment to receive it.
4.4 Each order will be confirmed by Kams Technologies within a maximum of two days from the date of its receipt. At the same time in the confirmation Kams Technologies will indicate the date of receipt of the ordered goods by electronic means.
4.5 Placing an order is tantamount to accepting by the Employer all the provisions contained in the "Regulations of Kams Technologies services".
4.6 The signed and returned order can not be canceled.
4.7 When placing the order, the Customer declares that he has the rights to print, reproduce and process the materials provided. The Customer bears full responsibility for legal defects resulting from the content and form of works and patterns provided for printing, including for infringement of copyrights and other rights of third parties.
5.1 At the time of sending the order by the Customer, a financial obligation arises automatically due to its implementation by Kams Technologies, which will be paid in cash to the courier upon delivery, prepayment or transfer. Unless otherwise agreed.
5.2 All payments must be made to Kams Technologies' account on non-payable dates, indicated on the invoice, order or invoice.
5.3. For customers starting cooperation with Kams Technologies, before the start of the order, a prepayment of 100% of the gross value of the order is required.
5.4 In both cases, after receiving the order from the Recipient, Kams Technologies issues a proforma invoice and sends it by e-mail to the Ordering Party. The contractor pays money into the Kams Technologies account and sends the payment confirmation. The basis for commencing the execution of the order is stating that the money has been credited to the Kams Technologies account, unless otherwise agreed.
5.5 Partial performance of the contract: in the case of delivery of goods in several batches, the Ordering Party covers the total printing costs, transport costs of each batch and each time receives an invoice for the delivered goods. Unless otherwise agreed.
5.6 In the event of withdrawal of the Ordering Party from the performance of the order, the Ordering Party is obliged to cover all costs incurred by Kams Technologies in the execution of this order.
5.7 If the payment deadline is exceeded, Kams Technologies has the right to charge interest for late payment and to remit the payer with the costs of warnings.
5.8 If the Ordering Party is in arrears with payments, Kams Technologies reserves the right not to accept another order before payment of the outstanding amounts due.
5.9 The goods purchased by the Ordering Party remain the property of Kams Technologies until the payment for the goods has been fully settled.
5.10 If the invoice is not paid after 30 days, the payment will be made to the debt collection, where the amount of the debt collection is 200% of the gross value of the contract and the amount of statutory interest and contractual penalties. What the Employer agrees to.
- 6.1 In the case of decorating clothing, the prices included in the offer and price lists do not provide for the implementation of a graphic design.6.2 Graphic works include only preparation of the provided pattern to a form suitable for the decoration, i.e. setting the appropriate print size, color description, trapping, color separation.6.3. After preparing the project, the Purchaser receives a visualization for acceptance before printing. Accepting the visualization is a prerequisite before decorating. This does not apply if you use the program provided on the website for your own design of printing on clothing.6.4 After receiving the visualization, the Ordering Party is obliged to read it thoroughly (check the content and appearance) and prepare a list of corrections to be applied to the points. The list of amendments should be clear and consistent and sent in full - in one message by e-mail or delivered to Kams Technologies. If the Ordering Party edits the corrections in an illegible, chaotic manner, sends them into installments or subsequent amendments are contrary to previously dictated ones, additional payments are calculated in accordance with the additional workload. If the corrections mean a change to the previously accepted assumptions, the surcharge is calculated.6.5 The Ordering Party is obliged to check the entire content carefully for any editorial and factual errors as well as the design of each subsequent version sent. If he does not make any corrections, he accepts the project by sending an e-mail confirmation of acceptance of the received design or signing acceptance with Kams Technologies. Acceptance of the visualization closes the process of making changes definitively, all subsequent corrections are additionally payable depending on the status of the order and the required workload. After acceptance, the Employer bears full responsibility in the event of errors in the printed work that were not indicated at the design stage.6.6. The project preparation does not include the following additional paid services:
6.7. The cost of any additional services and surcharges depends on the time devoted to the performance of a given activity and is calculated according to the rate per hour of work. Each additional payment is estimated in advance by Kams Technologies and the Ordering Party is informed about it prior to performing the activity to which it relates.
- vectorization of the logo
- rewriting text from a paper form to an electronic one
- taking pictures of delivered products
- searching for photos, clipart etc. of materials
- cutting out elements of photos from the background
- performing photo montages and more advanced digital processing of photos and images
- drawing any more complex vector forms, i.e. drawings, pictograms, symbols
7.1 In the case of making payments by transfer, the order will be processed after the money has been received as a price on the given bank account. No payment recorded within 14 days from the date of order confirmation, despite a call for payment, results in the order being canceled.
7.2 In the case of payment on delivery, payment for the ordered goods should be made to the courier of the selected courier company.
7.3 Deadlines for order processing in the calculators and in price lists and valuations are given in working days. Working day means every day except for Saturdays, Sundays, holidays and other non-working days. The deadline for completion is counted from 8.00 working day the next after the correct (in accordance with the guidelines) placing an order.
7.4 The delivery date of ordered goods agreed with Kams Technologies is only an approximate date and should not be considered as a final date.
7.5. Collection of ordered goods takes place in person or via mail order companies.
7.6. Orders are processed from 1 day to a maximum of 5 business days (usually 2 business days). If the order requires a longer execution time, the Ordering Party will be notified by phone or e-mail.
7.7. The time of preparation of the order for shipment varies between 1 and 2 working days, after which the shipment of goods takes place. Before falling Christmas and other important days, before which the number of orders increases, shipping may take up to 5 business days, but usually the product is shipped within one business day.
7.8 Kams Technologies does not guarantee 100% repeatability of colors in case of resuming (re-performance) the order.
7.9 Ready Goods may differ from the demonstration, both the size and location of the imprints that may change. Commodity designs are only demonstrative and the kamstechnologies.pl platform does not guarantee perfect reproduction in the original.
7.10 Overprints, in particular their colors, may differ from the illustrative ones, differences may result from technical limitations when printing (printing is performed in the CMYK color mode), as well as from the color settings of user screens. However, the store will take due care to ensure that the finished products are as close as possible to visual visualizations.
8.1 Unless agreed otherwise, the ordered products are packaged in the most economical way from the point of view of Kams Technologies.
8.2. Kams Technologies reserves the right to add packaging costs to the shipping costs of ordered goods if a different package than standard is used. The value of packaging and shipping costs will be specified on the invoice.
9.1 Within 14 days from the date of delivery of the ordered goods, the Customer who is a consumer has the right to withdraw from the contract without giving a reason by submitting an appropriate statement. In order to withdraw, the Customer may use the form available at http://kamstechnologies.pl/downloadable/formularz_zwrotu.doc
9.2 The right to withdraw from an agreement concluded outside the business premises or at a distance is not granted to the consumer in relation to contracts in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specification or serving his individual needs, thus the customer is not entitled to a refund in the case of an order with its own imprint and personalized clothing (ie produced under the customer's guidelines, e.g. with the given name, date, name, etc.).
9.3 The deadline to withdraw from the contract expires after 14 days from the date on which the Customer who was a consumer came into possession of the item or in which a third party other than the carrier and indicated by the Customer who was a consumer came into possession of the item.
9.4 In order to exercise the right to withdraw from the contract, please inform the owner of the store (Michał Szczygieł, operating under the name Michał Szczygieł Kams Technologies, Jana Pawła Woronicza 3, 31-409 Krakow, NIP: 513-018-50-06, REGON: 365655400 , firstname.lastname@example.org) by submitting an unambiguous statement (eg via traditional mail or e-mail) about the decision to withdraw from the contract.
9.5. The Store provides for the possibility of completing a replacement order, at the discretion of the Customer who is a consumer and according to the procedure for placing orders. 9.6 In the event of withdrawal from this contract, the store shall return to the Customer being the consumer all payments received from the Customer being the consumer, including the costs of delivering the item (except for additional costs resulting from the customer's chosen method of delivery other than the cheapest method of delivery offered by the store), immediately, and in any case not later than 14 days from the date on which the Customer who was a consumer informed the store about the decision to exercise the right to withdraw from the contract. The reimbursement will be made using the same payment methods that were used by the Customer who was a consumer in the original transaction, unless the customer who is a consumer expressly agreed to another solution, in each case the customer who is a consumer will not incur any fees in connection with this reimbursement.
9.7 The Store may withhold the return of payment until receipt of the goods or until proof of its return is provided, depending on which event occurs first.
9.8 In order to comply with the deadline to withdraw from the contract, please send information on the exercise of the Customer's right to withdraw from the contract before the deadline to withdraw from the contract.
9.9 Goods should be sent back or sent to us at: Kams Technologies, ul. Jana Pawła Woronicza 3, 31-409 Krakow, immediately, and in any case not later than 14 days from the date on which the Customer who was a consumer informed the store about the withdrawal from the contract. The deadline is met if the customer who is a consumer sends back the goods before the deadline of 14 days.
9.10. The Customer shall be liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
10.1 The Store is obliged to deliver goods that do not suffer from defects.
10.2. The customer may file complaints regarding matters relating to the goods sold.
10.3 In the case of Customers who are consumers, the right to lodge a complaint is due to them when the sold goods have a physical or legal defect (warranty). A physical defect consists in the incompatibility of the sold items (goods) with the contract.
10.4 A complaint can be filed:
- in the case of Customers who are Consumers - in terms and on terms specified in the provisions of art. 556-576 of the Civil Code - to the extent to which these provisions apply to the warranty when selling to Consumers;
- in the case of Customers who are not Consumers - within 2 days counting from the day of receipt of the goods in the scope of a quantitative complaint and within 14 days from the date of receipt of the goods - regarding quality complaints.
10.5 If the buyer is a consumer and a physical defect has been found within one year from the day of the sale of the item sold, it is presumed that the defect or its cause existed at the time the danger passed to the buyer.
10.6 The complaint may be submitted electronically to the following address: email@example.com or in writing should be sent to: Kams Technologies, ul. Jana Pawła Woronicza 3, 31-409 Kraków with the order number and reasons justifying it.
10.7 To submit a complaint, you can use the form at http://kamstechnologies.pl/downloadable/formularz_reklamacji.doc. It is recommended to attach to the complaint the photos of goods subject to complaint, in order to speed up its recognition. In the event that it becomes necessary for the complaint to be properly considered, the Customer is obliged to send the defective product to the store's address. In relation to Customers who are Consumers and in the case of accepting a complaint for reasonable costs of delivering goods to the address of the store and the costs of delivering goods free of defects (in the event of an exchange of goods) bears the store.
10.8 The shop will consider the complaint as soon as possible - not exceeding in any case, 14 days from its receipt. The Store will immediately inform the complaining party about the result via e-mail or a letter sent by post.
10.9 If the complaint is considered justified, the Customer is entitled to:
- With regard to Consumer Customers, the right to:
- request for removing the defect;
- exchange of defective goods for items free of defects;
- submit a statement about price reduction or withdrawal from the contract, unless the store immediately and without excessive inconvenience for the customer will replace the defective product with a faultless one or remove the defect. This limitation does not apply if the item has already been replaced by the store or the shop did not satisfy the obligation to exchange the item for one free from defects or to remove the defect. Customer being a Consumer may instead of the removal of a defect proposed by the store demand replacement for a defect-free item or instead of replacing things, demand removal of the defect, unless bringing things to compliance with the contract in a manner chosen by the customer is impossible or would require excessive costs compared to the proposed method by the Service Provider. The customer who is a consumer can not withdraw from the contract if the defect is irrelevant. The exchange of goods may take place on a product of a different size or color, but it can not refer to a different type of goods.
- With regard to non-Consumer Customers, the Customer may only request replacement of the good for defects or removal of any inconvenience. The Customer who is not a Consumer is not entitled to withdraw from the contract and request a refund.
11.1. The Customer, by posting on the Shop Platform kamstechologies.pl graphic, verbal or verbal-graphic designs, declares that:
- He is entitled to proprietary copyrights for works in the form of graphic, verbal or graphic-word patterns, which he has placed on the kamstechnlogies.pl store platform or obtained from authorized persons the consents for their distribution and granting of further licenses or graphical, verbal or graphic-word designs placed by him on the kamstechnologies.pl store platform is a manifestation of his own creative activity and constitute a work within the meaning of the Act of 4 February 1994 on copyright and related rights;
- Graphic, verbal and graphic-word patterns placed by him on the kamstechnologies.pl store platform do not violate the rights of third parties.
11.2 Pursuant to the Act of February 4, 1994 on copyright and related rights (Journal of Laws of 1994 No. 24 item 83), the source file of the project is owned by Kams Technologies. The ordering party may use the print project made on his order. If the Ordering Party wishes to obtain the project source file in order to make changes in it without taking over Kams Technologies must purchase the copyright. The cost of producing a graphic design does not authorize the commissioner to obtain source files (ie the composition in the program for electronic assembly like Corel, Adobe, etc.). Kams Technologies will archive archived graphic designs free of charge and, if necessary, provide them to the Ordering Party in the event of re-use for design purposes.
11.3 The Customer agrees to the use of advertising products made by Kams Technologies in advertising materials, websites, as part of expositions at trade fairs and as samples of technical capabilities of Kams Technologies. Michał Szczygieł Kams Technologies has the right to put in its advertising materials information on the performance of the service for the Employer.
11.4 The Contracting Authority declares that all materials that it has provided for the purposes of the project are its property or have the right to use them. If the delivered materials conflict with the Copyright Act (ie they are owned by someone and are used without the consent of the owner), the Employer bears full responsibility. Kams Technologies has the right to refuse to use materials provided by the Employer if there is a suspicion that the materials are not used in accordance with the law.
12.1 The store reserves the right to send advertising notifications via e-mail, as well as SMS only to those customers who agreed to it during registration. At any time, the Customer has the right to opt out of the received content.
12.2 When placing an order or registering, the customer is asked to consent to the processing of personal data by the Seller, in accordance with the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws 1997 No. 133, item 883). Personal data is processed only for the purpose of providing services referred to in these Regulations.
12.4 At http://ec.europa.eu/consumers/odr an online platform for settling disputes between consumers and entrepreneurs at the EU level (ODR platform) is available. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service contract.
12.5 In matters not covered by these Regulations, the provisions of the Act on Consumer Rights of May 30, 2014 on specific terms of consumer sales and amendments to the Civil Code (Journal of Laws of 2002 No. 141, item 1176, as amended), of the Act of 23 May 2014 shall apply. April 1964 - Civil Code (Journal of Laws 1964 No. 16 item 93, as amended), Act of November 15, 1984, transport law, Act of November 23, 2012.
12.6 Settlement of any disputes arising between the Seller and the Customer who is a Consumer shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure of November 17, 1964 (Journal of Laws No. 43, item 296, as amended)
12.7. The Store makes every effort to ensure the continuity of functioning of the kamstechnologies.pl Online Shop Platform in technical terms.
12.8 The store reserves the right to change these regulations at any time. The changes enter into force at the moment expressly indicated by the Store, but not earlier than after 7 days from their publication. Orders placed before the entry into force of the changes referred to in the previous sentence will be carried out in accordance with the rules in force at the time of their submission.
12.9 The Store informs the Customer about the intention to change the regulations by sending the content of the new regulations to the e-mail address indicated by the Customer.
12.10 A Customer who does not agree to the new Regulations may stop using the Store and delete the account.
12.11 The current wording of the regulations is available on the Store's website.
12.12. Intellectual property: It is prohibited to use any materials published on the Kamstechnologies.pl online shop platform, owned by Michał Szczygieł Kams Technologies, ul. Jana Pawła Woronicza 3, 31-409 Kraków, NIP: 513-018-50-06, REGON: 365655400 (including photos and descriptions of goods) without the written consent of the Store.
12.13 The provisions of these Regulations are not intended to exclude or limit any rights of the Customer who is also a consumer within the meaning of the Act of 23 April 1964 - Civil Code (Journal of Laws of 2014, item 121, as amended), entitled to him by virtue of mandatory provisions of law. In the event of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions.
12.14 The Regulations are effective from 20/07/2018.